![]() After purchasing the software, it took more than 8 months for them to figure out how to migrate our data from our existing billing software, a process that they represented they were very familiar with during the sales calls. The salesperson convinced me that after describing my firm's needs, we were better suited for Abacus, which was owned by the same company. I had high hopes for this software after having been given rave reviews about Amicus Attorney and calling to get more information. PROSĪny pros of this software are so far outweighed by the cons that they are not worthy of even mention. I do wish the client portal (for exchanging documents with clients) were available.ĭo not make the mistake of believing that this product will do anything for you other than cause you countless hours of grief. I feel like I should be able to drop an email message from any email application - or any file, for that matter - into an AbacusLaw matter. CONSĪbacusLaw links to MS Outlook, but not to any other email/calendar client (and I had to quit Outlook for another more reliable email/calendar solution because Outlook is extremely problematic in key, basic areas). In areas where aspects of the program are not wholly intuitive, Abacus's knowledge base and online instructional videos are very helpful. The software uses a customizable database structure, so you can create or modify forms and fields to make them relevant for the types of cases you handle. The people at Abacus are nothing like that their service and support are first rate. I've dealt with too many companies who virtually disappear after making the sale. It has data centers in the U.S., Canada, and the U.K.Every single person I've dealt with at Abacus, from initial sale to professional services to tech support, has been patient, professional, knowledgeable, and effective. The company started in 1983 and now supports 1.5 million users. The AbacusNext cloud services and AbacusLaw software is offered by Abacus Data Systems with its headquarters in San Diego, California. Price increases occur at anytime for services and users must pay for additional data storage needs. ![]() ![]() Users must pay extra for additional services.Needs a high-speed Internet connection to work well. Number-1 rated solution by the Capterra review website.Comprehensive law practice management software that can be customized for specific practice areas.AbacusNext Special ConsiderationsĪbacusNext fully integrates with Microsoft Office 365, Salesforce, Infusionsoft, Timeslips, Fonality, Nextiva, and Abacus Payment Exchange. PALS are available for civil litigation, alternative dispute resolution, estate planning, bankruptcy, business law, criminal prosecution, contract law, criminal defense, ERISA law, family law, immigration, worker’s compensation, personal injury, real estate law, and employment law. These are called Practice Area Legal Solutions (“PALS”). ![]() Additionally, the company offers optional packages that are pre-configured for specialty areas of law. Suitable for these Law FirmsĪBacusNext is designed to be a comprehensive solution for almost any type of legal practice. To access the information, attorneys need to have a good Internet connection and then log on to the system.Ībacus data centers use military-grade 256-bit AES data encryption and they have SOC1/SOC2/SOC3/SSAE16 Certifications that include HIPAA compliance for medical records, which is a critical need for personal injury attorneys. ![]() The data is available from anywhere, 24/7, and displays well on any mobile device. Using this technology as a service (TaaS) solution means that the law firm’s data is kept securely on a virtual server space in the cloud. Also tracks unexpected billable time on the go.ĪbacusNext is a cloud-based solution that provides a comprehensive law practice management software called AbacusLaw, which is constantly updated by the Abacus legal team. Mobile App: Emails, phone calls, and more are accessible everywhere via mobile device. ![]()
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